Fix a Broken Website
Down, erroring, or acting up? We get it working again.
A site that is down, throwing errors, or behaving strangely is lost business in real time. Customers cannot reach you, cannot buy, cannot book. Most owners do not know why it broke, only that it needs fixing fast. We diagnose the cause and get it working again, usually faster than you would expect.
Diagnosis and repair, fast
We diagnose what went wrong and repair it, whether that is a plugin conflict, a bad update, downtime from the host, a broken feature, or an error after a change. We debug the actual cause rather than guessing, fix it, and restore from backups if that is the cleanest path back. The goal is a working site, quickly.
This is part of our Orange County web design work. If the trouble turns out to be a security breach, fix a hacked website is the right path.
What we check first
When a site breaks, guessing wastes time, so we work from the most likely causes down.
Recent Changes & Updates
We check recent changes and updates first, since a new plugin or a bad update is a common culprit behind a site that suddenly stopped working.
Plugin & Theme Conflicts
We look at plugin and theme conflicts, a frequent source of sites that break after what seemed like a routine update.
Server & Hosting Status
We check server and hosting status and any errors the site is throwing, since sometimes the problem is not the site itself but where it lives.
Tracing Broken Features
If a feature stopped working, we trace it to the specific cause rather than swapping things at random and hoping something sticks.
Clean Backup Restoration
Once we know what broke, restoring from a recent backup is sometimes the cleanest path back, getting you online again fast while we address the cause.
Explaining What Broke
We tell you what caused it, so if it was avoidable, you know how to keep it from happening again instead of just waiting for the next surprise.
What to expect
We get on it quickly, find the cause, and tell you in plain terms what broke and why.
We fix it, confirm the site is working across devices, and where it helps, point out what to change so the same thing does not recur. You are kept informed the whole time.
Diagnose Quickly
Find the actual cause
Explain It Plainly
What broke and why
Fix & Confirm
Working across every device
Prevent a Repeat
Point out what to change
Why Orange County businesses work with us
We are a Tustin-based Orange County team that has fixed and supported sites, and we treat downtime as urgent. Ongoing website support keeps problems from piling up, and routine website edits and changes handle the smaller fixes before they grow.
To learn how these benefits can be incorporated into your business, schedule a complimentary consultation.
Call (800) 764-8528 nowWorks hand in hand with
Website Edits & ChangesBroken website questions we hear
My site is down, can you fix it today?+
Often, yes. Many issues, a plugin conflict, a failed update, a host hiccup, can be diagnosed and fixed the same day once we have access. Call (800) 764-8528 and we will get on it quickly. Some deeper problems take longer, and we will tell you straight if so.
What usually causes a site to break?+
The most common causes are plugin or theme conflicts, a bad update, expired hosting or domain, server problems, or a change that went wrong. We trace the actual cause instead of guessing, fix it, and where useful, suggest how to avoid a repeat.
Can you fix a site you did not build?+
Yes. We repair sites built by other developers and on a range of platforms. We start by reviewing how the site is set up, then diagnose and fix the issue. You do not need to have built the site with us to get help.
How much does it cost to fix a broken site?+
Cost depends on what is wrong and how deep the fix goes. Many issues are quick, while others take more work. We assess it fast and give you a clear number before proceeding.
Why choose The Art of Online Marketing?+
We respond quickly, fix the real cause, and back it with years of work for Orange County businesses. You get a local team that treats downtime as urgent, explains things clearly, and can keep the site healthy afterward so it stops breaking.
Site down or acting up?
Call (800) 764-8528 or book a free consultation and we will take a look.